To deliver our services, UGLYCASH partners with the subprocessors listed in the tables contained in the page below. A subprocessor is a third-party engaged by UGLYCASH and its affiliates to process customer personal data.
Infrastructure
We use these Subprocessors for hosting and running our Services. These are third parties that store and process your data within our Service.
Subprocessor | Purpose of Processing | Location |
Hosting and storage systems provider | USA | |
Two-factor authentication | USA | |
Transactional email | USA | |
Code of the application | USA |
Customer and Support Services
We use these Subprocessors to offer direct support services to you and your team. They are primarily used for communications between Customers and our support teams.
Subprocessor | Purpose of Processing | Location |
Support services | USA | |
Registration and tracking of complaints | USA | |
Making video calls for user support | USA | |
Email marketing | USA | |
Content delivery network provider | USA |
Other Third-Party Subprocessors
We use the following subprocessors to perform other service functions:
Subprocessor | Purpose of Processing | Location |
Customer identity verification | USA | |
Real-time monitoring | USA | |
Card delivery statuses | USA | |
Banking software | USA | |
Instant payment infrastructure | USA | |
Stablecoin movements | USA | |
Wire transfers | Mexico | |
Card transaction dispute management | The Americas |
Affiliates
Depending on the geographic location of a customer, or its permitted users, and the nature of the services provided, we may engage one or more of our affiliates as subprocessors to deliver some or all of the services offered. Such affiliates currently include:
Subprocessor | Purpose of Processing | Location |
BFF Prime, LLC | Provision of financial services for users located in the US. | USA |
BFF United, LLC | Provision of financial services for users located in authorized regions in LATAM. | USA |
BFF Classic, LLC | Provision of financial services for users located in Venezuela. | USA |
BFF El Salvador, SA de CV | Provision of financial services for users located in El Salvador. | El Salvador |
Rpay México SAPI de CV | Provision of services for purchase and sale of virtual assets for users located in México. | México |